One issue that worries many users of Android smartphones is that of software support, lately not only to enjoy new features of the new version of the operating system but because there is increased security.
The case of the support is something that more than one brings you headaches, especially if you are not a user of Nexus or Pixel phones.
One of the manufacturers that seem to have committed itself in recent times to give a good support to its terminals is OnePlus, that lately is creating much hype with its future terminal, revealing the photos that it makes and campaigning by the social networks. However, this time we talked about its updates policy and its latest promise.
A Twitter message from OnePlus CEO Pete Lau was saying that given a large number of questions he had received, he confirmed that the OnePlus 3 and 3T will receive Android O. No doubt, for those who We own one of these two terminals is great news.
A lot of you have been asking, so I’m proud to say Android O will come to OnePlus 3 and 3T.
— Pete Lau (@petelau2007) May 31, 2017
In announcing this, it seems that the Chinese company is following the path already marked to give a good support to its terminals, reaching up to two years. However, there are previous terminal users of this brand who are unhappy, as similar promises had received them and are still waiting.
Perhaps the most famous case is that of OnePlus 2, a terminal that was guaranteed the arrival of Android Nougat, but in its last update (the second quarter of this year) there was no trace of the new version of the operating system. Thus, the promise of receiving two years of updates would be breaching.
But in a similar state are the owners of OnePlus One and OnePlus X. The first one came out in the summer of 2014, and the last ROM for this device is January 2016, that is, about a year and a half of support that, although it is not bad, it is not the two years that would promise soon after.
Failure to meet the promise of two years of terminal support can do a lot of harm to a company whose greatest support is the community.
In the case of OnePlus X, which came out in November 2015, saw its last update in the same month of the following year. That is, in this case, did not even reach the year and a half of the company’s first terminal in terms of support for relatively greater updates.
This can do a lot of damage to a company that does not have an infrastructure like Huawei, LG or Samsung, as its main support is the community. Keeping in mind that their main point of support is the people who buy their products, they will have to work very hard not to scare people who are looking for good support from the chosen manufacturer.
But there is still hope
While the OnePlus One and X we can finish them in terms of support, there is still some time for the OnePlus 2 to receive Android Nougat and to fulfill, in part, his word to give 24 months of updates to their phones. It is not long before the terminal reaches the age of two because it came out in the summer of 2015, but we will continue to look for the long-awaited version of Android.
On the other hand, we have the current flagship Chinese, the OnePlus 3 and OnePlus 3T, who have seen how they are being supported fairly punctually. One example is the arrival of Android Nougat to these two devices at the beginning of January, fulfilling by the hairs with the term that had given.
OnePlus is in an advantageous position, since it does not take out many terminals every year, they can pay more attention to them when updating them.
Now announce that this pair will receive Android O and, although they have not given deadlines (not even official this version), if it turns out to be true we can believe that the company keeps its promises (at least the most recent).
The position of OnePlus is quite advantageous since they do not get more than two terminals a year, so assuming they give 24 months of support to their mobiles, they would never be working on more than six smartphones at a time. Much worse are other companies, with more than a dozen devices in its catalog of fewer than two years (and even less than a year).
It’s still early to talk about whether OnePlus has evolved or whether Pete Lau’s words on Twitter will be smashed, but the Chinese manufacturer’s top positions will have to think hard about keeping their community happy if they want to keep growing.